D-Link offers Professional Services and product support options that help ensure small and mid-size businesses get the best fit solution for their unique environment. And in the event that warranty service or repair is needed,D-Link warranties and extended services packages are designed to reduce downtime throughout the life of the product.
With one of the industry’s best selection of pre-sales offerings including site assessments, surveys and on-site configuration and training, plus highly competitive warranties with no annual maintenance contracts, D-Link is easy to do business with and provides a superior value.
D-Link Professional Services –Your Extended Team of Experts
D-Link Professional Services is focused on what we can do for our customers to make sure their network infrastructure refresh, upgrade, add-on or overhaul goes right from the start. As the network becomes more and more critical to running your business, it becomes that much more important to ensure you have the right hardware to meet today’s and tomorrow’s demands. From assessments to full-scale implementation plans, D-Link Professional Services network experts have years of experience optimizing D-Link equipment and multi-vendor environments.
D-Link Professional Services can extend your team for the duration of a project and provide on-site training and configuration advice so that once they leave, your own staff can handle adds and configuration changes on their own.
On Site and At Your Side
D-Link Professional Services will come on site to your facility before, during and after your project to ensure immediate and long term success and productivity.
Engagement begins with an on-site interview that may include IT staff and business managers to document business and user requirements.
The team can then conduct in-depth inventory, map topologies and measure performance and functionality. In the case of wireless or IP Surveillance projects a more detailed site survey may also be conducted to create a recommended plan and complete Bill of Materials for budgeting purposes. Beyond scoping and defining the job, our professional certified installers can handle any size installation, from a single switch on up to complex network designs and deployment, including product specification, configuration and verification of functionality.
Training for Self Sufficiency
The last thing a end customer needs is to call a specialized technician for minor changes, adds or moves on their network , which is why D-Link Professional Services offer knowledgeable remote or on-site training. Whether you’ve just added an IP Surveillance network, moved to virtualization with integrated storage area networks (SAN) or centralized management of a wireless network, D-Link certified installation and configuration experts will work alongside your own team to educate them on the basics of configuration, management and administration of the new hardware. Remote assistance is also available and is designed to provide a flexible training and configuration option for smaller IT organizations and departments that are time constrained.
Warranties, Service and Support
D-Link builds network solutions that meet businesses’ need for higher performance, flexibility and reliability that lower the risk of downtime. 5 year warranties on D-Link’s flagship business-class products reflect D-Link’s commitment to connect our customers to greater value and maximum uptime. Regional RMA centers to ease delivery support makes D-Link business class networking solutions among the best supported network products on the market today.